{"id":1129,"date":"2026-04-21T08:16:39","date_gmt":"2026-04-21T08:16:39","guid":{"rendered":"https:\/\/firewall-toolbox.com\/?page_id=1129"},"modified":"2026-04-21T11:22:45","modified_gmt":"2026-04-21T11:22:45","slug":"retrait","status":"publish","type":"page","link":"https:\/\/firewall-toolbox.com\/fr\/withdrawal-e\/","title":{"rendered":"Retrait"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1129\" class=\"elementor elementor-1129\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4419cb73 e-flex e-con-boxed e-con e-parent\" data-id=\"4419cb73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5404f7d2 e-flex e-con-boxed e-con e-parent\" data-id=\"5404f7d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6acf1264 e-flex e-con-boxed e-con e-parent\" data-id=\"6acf1264\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34954019 elementor-widget elementor-widget-text-editor\" data-id=\"34954019\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>5. Droit de r\u00e9tractation \/ Remboursement<\/h2><h3>5.1 Droit de r\u00e9tractation pour les contenus num\u00e9riques<\/h3><p>Pour les produits num\u00e9riques, le droit de r\u00e9tractation expire d\u00e8s que :<\/p><ul data-spread=\"false\"><li>le t\u00e9l\u00e9chargement a commenc\u00e9 et<\/li><li>Vous avez express\u00e9ment consenti \u00e0 ce que l'ex\u00e9cution du contrat commence avant l'expiration du d\u00e9lai de r\u00e9tractation<\/li><\/ul><h3>5.2 Remboursements \/\u00a0<span style=\"font-family: Calibri, calibri; font-size: 36px; font-style: normal; font-weight: bold; letter-spacing: 0px;\">Droit de r\u00e9tractation pour les contenus num\u00e9riques<\/span><\/h3><p><span style=\"font-size: 26px; letter-spacing: 0px;\">En principe, les consommateurs disposent d'un droit de r\u00e9tractation l\u00e9gal.<\/span><\/p><p>En ce qui concerne les contenus num\u00e9riques (par exemple, les logiciels), le droit de r\u00e9tractation expire pr\u00e9matur\u00e9ment si :<\/p><ul data-spread=\"false\"><li>le t\u00e9l\u00e9chargement ou la mise \u00e0 disposition du logiciel a commenc\u00e9 et<\/li><li>le client a express\u00e9ment consenti \u00e0 ce que l'ex\u00e9cution du contrat commence avant l'expiration du d\u00e9lai de r\u00e9tractation et<\/li><li>le client a confirm\u00e9 qu'il perd ainsi son droit de r\u00e9tractation<\/li><\/ul><p>Par cons\u00e9quent, aucun remboursement n'est en principe accord\u00e9.<\/p><h3>5.3 Exclusion<\/h3><p>Un remboursement peut \u00eatre refus\u00e9 en cas de :<\/p><ul data-spread=\"false\"><li>Abus<\/li><li>comportement frauduleux<\/li><\/ul><h3>5.4 Traitement<\/h3><p>Les remboursements sont effectu\u00e9s via FastSpring.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43040145 e-flex e-con-boxed e-con e-parent\" data-id=\"43040145\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44321864 elementor-widget elementor-widget-text-editor\" data-id=\"44321864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour toute question, veuillez contacter :<br \/>support@firewall-toolbox.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19a222ab elementor-widget elementor-widget-text-editor\" data-id=\"19a222ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>8. Se lever<\/h2><p>\u00c9tat au : 20.04.2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>5. Widerrufsrecht \/ R\u00fcckerstattung 5.1 Widerrufsrecht f\u00fcr digitale Inhalte Bei digitalen Produkten erlischt das Widerrufsrecht, sobald: der Download begonnen hat und Sie ausdr\u00fccklich zugestimmt haben, dass die Ausf\u00fchrung des Vertrags vor Ablauf der Widerrufsfrist beginnt 5.2 R\u00fcckerstattungen \/\u00a0Widerrufsrecht f\u00fcr digitale Inhalte Verbrauchern steht grunds\u00e4tzlich ein gesetzliches Widerrufsrecht zu. Bei digitalen Inhalten (z. B. Software) erlischt &hellip; <a href=\"https:\/\/firewall-toolbox.com\/fr\/withdrawal-e\/\" class=\"more-link\">Continuer la lecture de <span class=\"screen-reader-text\">Retrait<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1129","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/firewall-toolbox.com\/fr\/wp-json\/wp\/v2\/pages\/1129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/firewall-toolbox.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/firewall-toolbox.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/firewall-toolbox.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/firewall-toolbox.com\/fr\/wp-json\/wp\/v2\/comments?post=1129"}],"version-history":[{"count":5,"href":"https:\/\/firewall-toolbox.com\/fr\/wp-json\/wp\/v2\/pages\/1129\/revisions"}],"predecessor-version":[{"id":1197,"href":"https:\/\/firewall-toolbox.com\/fr\/wp-json\/wp\/v2\/pages\/1129\/revisions\/1197"}],"wp:attachment":[{"href":"https:\/\/firewall-toolbox.com\/fr\/wp-json\/wp\/v2\/media?parent=1129"}],"curies":[{"name":"Bien jou\u00e9","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}